is your technology working for you?

• Your team has responsive IT support that picks up the phone — not a ticket queue that goes quiet Critical
• Every business login is protected with multi-factor authentication — email, banking, and software Critical
• Staff know how to recognize a phishing email and who to call if something looks suspicious Critical
• You have a tested backup plan — and you've confirmed your files can actually be restored Critical
• Endpoint protection on every device — monitored 24/7 by a SOC, with SIEM integration, managed detection & response, and threat hunting High
• Your business phones work reliably from anywhere — office, home, or on the road High
• Your CRM captures every lead and your team actually uses it — no deals going cold in someone's inbox High
• You have a written plan for what happens if your systems go down — your team knows exactly what to do High
• Your team has a clear policy on which AI tools are approved — and what data they're allowed to share Medium
• You're actively using AI to save your team time — automating repetitive work and improving how you operate Medium

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