There’s a reason why the job demand for IT positions is expected to increase by 13% over the next eight years. In the past, IT services were typically only reserved for industries that relied heavily on their technology.
However, these days you’d be hard pressed to find a business that couldn’t benefit from them. The issue is that there are a lot of logistics problems behind bringing on an entire internal IT team into your business.
One solution is to consider outsourcing your IT services. Are you not convinced? If so, then you’re in the right place.
In this guide, we’ll be going over twenty reasons why you should consider these managed services. That way you can decide for yourself if it’s right for you. Let’s get started!
1. It’s More Affordable
Many costs are associated with bringing on another IT member to your staff. For one thing, there’s the additional equipment and space needed to house them.
Once you get that out of the way, you will need to put some money into the hiring search to find good candidates. Next, there’s the onboarding process which can take anywhere from a few weeks to months of paid salary.
Plus, you will need to worry about the costs associated with payroll taxes, healthcare, and other benefits. And, after all this work and money, there’s not even a guarantee that they’ll stay with you.
If they don’t like the work or culture, then there’s a good chance that they won’t.
Just this year, more than four million workers have already left their jobs.
With an outsourced IT service, you don’t need to worry about any walking out the door on you. What’s more, compared to the costs of hiring another employee, managed services are way less costly.
2. Allows You to Focus On Core Tasks
When most companies begin to rapidly grow, their first instinct is to expand their back-office IT team. However, this significantly ties up both the HR departments in your business and the financial department.
This comes at the expense of the core tasks you need to focus on to continue growing and expanding. For example, let’s say you land a massive contract with a large company you’ve been chasing for a while.
However, since you’re handling sensitive data, they want proof that your IT infrastructure is up-to-date. If you devote all your time to beefing up your infrastructure, then you aren’t going to have time to focus on the contract.
But, if you hire an outsourcing company, you can focus on the contract while tackling the infrastructure problem.
3. Access to Expertise
When you’re hiring IT professionals for an in-house team, then you likely don’t get a lot of access to expertise in your area. There might be a few qualified individuals nearby your business.
But you’re unlikely to find anyone who’s an expert in a specific area. You can try to headhunt from other cities. However, creating an enticing offer will take a lot of resources.
Outsourcing your IT services gets rid of the problem that comes with seeking out high-talent individuals. If you choose the right managed services, then you’ll get access to the entire access of experts.
IT companies will keep specialized employees on their staff exactly for this reason. So, when you need someone to say recovery data that you’ve lost, you’ll be in touch with someone who specializes in it.
4. Reduce Workstation Risk
These days, it’s not just your IT department that’s using a computer and the internet. Odds are that almost every employee relies on it in some way, shape, or form.
Unfortunately, this also means that every employee workstation you have is a potential risk. Whether it’s email scams or corporate data theft, there are a variety of ways that your business can be compromised if you aren’t careful.
Here at Truit, we combat this using patch management. That means we ensure that your operating system and any third-party software you use are always up-to-date.
That way, you can protect your workstations from any potential bad actors that are trying to cause you harm.
5. Improved Cybersecurity
For many organizations, cybercrime represents a serious threat to daily operations. Many businesses can no longer afford to ignore cybersecurity, whether it’s a full-fledged targeted attack or a run-of-the-mill online scam.
An Internet Crime Report filed by the FBI found that over the past five years, there have been $13.3 billion in losses from cybercrime.
So, if you’re tired of losing time and money, look for managed IT services that provide improved security for your digital infrastructure. Here at Truit, we accomplish this by combining various anti-viral software.
In addition to this, we also use the Iron Scales® AI engine for email protection.
This engine detects everything from phishing scams to advanced attacks. Make sure to check out our guide to learn more about how managed services can help with data protection and more.
6. Faster Solutions
We’ve already touched on the cost that comes with training new employees with an in-house IT team. But, it’s important to also consider the time factor that comes with it.
Training new people in their responsibilities or company culture can take time. It can sometimes be months before they’re ready to be added to the project you hired them for.
All of these waste time that could be spent on IT projects or roles, especially if they leave the company early. With outsourced IT, this simply isn’t a problem.
When you call this type of IT company, you get almost instant access to the needed help. This, in turn, allows you to implement solutions for your business much faster.
7. Allows More Flexibility With Staffing
No one likes the idea of firing an employee after they finish their role. With outsourced IT you don’t need to worry about this. You get much more flexibility with your staffing when you use this option.
For example, let’s say you only need extra IT help for a certain project or a busy part of the season. Maybe you need certain features added to your app. With outsourcing, you can easily bring on the staff you need when you need them.
Then, when the project or season is over, you can reduce the staff you use. This is the perfect benefit when you frequently require small bursts of extra staff in your business.
8. Simplifies Management
When you’re trying to expand your IT department while also managing your other departments it can quickly turn into a disaster. It can be a lot to recruit and organize the work that your team will be doing.
The worst-case scenario is that both your usual management duties and the team you’re trying to assemble fail.
When you outsource your IT service, then all of this management responsibility is taken out of your hands.
Either you or one of your designated employees will coordinate the project with the IT company. Then, the IT experts will handle all the managing that comes with implementing the project.
This makes the process of management much easier for you and frees up valuable time.
9. Greater Diversity of IT Services Available
An in-house IT team can be limiting in terms of the core services they know how to perform. They might be familiar with everything you need to know about infrastructure services.
But, when it comes to offering solutions to storage or security problems they might not know much. Instead of paying for them to learn more, you can bring on an outsourced IT company.
Most of these businesses offer dozens of services. So, you get your pick of whatever IT services you think might improve your business.
10. Hybrid Support Options
Let’s say you have an in-house team that you’re happy with. They perform most of your core IT functions, but you’re interested in the benefits that outsourced IT companies like Truit can bring you.
However, you don’t want to lose the feeling of security that comes with an on-site employee. The good news is that there’s a solution to this problem. The answer lies in our hybrid support option.
With this, most of the help we provide on a daily or weekly basis will be given off-site. However, if the need ever arises, then we will send a staff member that can come to you on-site and fix whatever’s going on.
We have locations based all around Washington state so you never need to worry about someone being out of reach. This is a great benefit because you get the advantages of both on-site and off-site.
11. Scaleable Cloud Services
In a case study, the FEC found that it saved $1.2 million in annual savings by switching its data over to the cloud. This statistic shows that cloud services can offer companies a lot of savings when it comes to storage.
However, this is far from the only benefit they provide. No longer do you need server hardware to run any proprietary software you have.
And, any documents or server environments you have can be accessed by your team anywhere in the world. However, the real benefit to cloud services is the fact that they can be scaled up easily.
Need more data storage? All you need to do is purchase a plan that allows for however much more you need. No expensive hardware expansions to support it.
This scalability is a hallmark of outsourced IT services. Any time you need more help or less help it’s simple to expand and contract your services.
12. Network Engineering Means No More Wi-Fi Problems
Tired of experiencing Wi-Fi problems at your business? Outsourced IT services can help you out with this. Specifically, the network engineering services that we offer.
We take a close look at your current Wi-Fi setup, before coming up with a strategic plan to improve it. This will involve design, reliable equipment, and Wi-Fi access points scattered throughout the business.
If you have multiple offices, then we can easily connect your network using a VPN. That way, everyone’s on the same page across your business network.
13. Quick Support When You Need It
When you have a problem that needs solving by the in-house support team it can take a while to solve it. Usually, they need to stop what they’re doing and physically find you.
When you outsource with Truit, that simply isn’t a problem with IT support. This is thanks to our Help Desk feature. With this option, you can be instantly connected to us.
From there we can help you solve whatever problem you’re facing whether it’s big or small.
This is just one of the ways we help provide support to our clients in Tacoma. Make sure to get in touch with us to learn some of the other ways we can quickly help you with support problems.
14. Can Unify Your Telecommunications System
These days a unified telecommunications system can make life significantly easier for your sales division. Specifically, our VoIP Phone Systems give you the ability to receive calls from either your cellphone or your computer.
We also include integrated messaging features like voicemail to email. This gives your employees a lot more flexibility and freedom with how they communicate, either with clients or with one another.
15. Better Employee Workstations
If your employees aren’t working with the right tools, then it’s significantly affecting their performance. Depending on the task you’re asking of them it can be like asking someone to clean a bathroom with a toothbrush.
Is it possible? Sure. But, it will take much longer than it would if you were using regular cleaning tools for a less than perfect job. That’s why it’s important to empower the employees you have with the latest technology.
Truit can help you decide on the best type of hardware and software for your employee’s needs.
We help ensure that you avoid over or underspending tech. And, we ensure that you’re getting everything you need for your workstations at an affordable price.
16. No More Lost Data
Let’s face it, sometimes things go wrong with our storage devices. When damage occurs to your device it can prevent you from accessing important information that’s trapped on it.
Or, you could accidentally delete something on the device that you didn’t mean to. Regardless of how you lost the data in question, the important thing is that it can usually be recovered.
There are two types of data recovery techniques that are typically used. The first is by repairing or replacing any damaged parts on the physical device.
The other method uses software to either retrieve the data or prevent loss from happening in the first place. If you want to learn more about the data recovery methods we use in Olympia, and beyond, then click here to learn more.
17. Gives You a Competitive Edge
It’s common for many small businesses to think that they can’t afford IT services. These owners tend to think that information technology professionals are only needed for large corporations.
While they may have been true in the past, these days that’s simply not the case. The reality is that even other small to medium-size businesses that you compete with likely use IT services.
And, that doesn’t even count the massive companies that are siphoning your business.
That’s why outsourced IT can help provide you with a competitive edge over the companies paying an arm and leg for an in-house team. While they waste money, you get the same services for much less.
18. Proactive Security
At the start of the article, we mentioned the importance of good cybersecurity. However, it’s important to consider the different types of security measures you’ll take.
All too often, managed IT services will only offer reactive security measures. That means they’ll only provide fixes after something bad happens, like a data leak.
Instead, look for IT services that offer you proactive security solutions.
Proactive security measures are much better because they anticipate weak points and potential attacks before they happen.
For example, here at Truit we monitor your network and alert you when any potentially suspicious activity occurs on it. We’ll also make sure that your firewall is up to date to keep out any potential hackers.
19. Access to IT Consulting
The IT industry is quickly becoming an ocean of different tools, platforms, programming languages, methodologies, and strategies. This overload of different methods and approaches can overwhelm the average business owner.
Often they aren’t sure which IT services they require for their specific business. That’s where IT consulting comes into play. This is the process of reviewing your current systems and identifying areas where they could be improved.
Here at Truit, we use the same four-step process, whether it’s at our Seattle location or our Spokane Valley one. First, you’ll reach out to us and schedule an on-site visit for your location.
Next, we’ll do a technology review to get a better understanding of the kind of data and systems you’re working with.
Next, we’ll do some strategic planning to come up with IT solutions that might be beneficial to you. Once these solutions are in place you’ll receive 24/7 support whenever you need it.
20. Data Compliance
Data compliance is the process of making sure that you’re organization is following all regulations when it comes to managing potentially sensitive or regulated data.
Not all businesses need to worry about data compliance, but many do. For example, if you work in the healthcare industry, then you’re probably familiar with HIPPA.
HIPPA, or Health Insurance Portability and Accountability Act of 1996, was instrumental in creating data security standards surrounding personal health information.
These days there are a variety of HIPPA rules that companies need to follow when handling this data. And it’s not just the healthcare industry. There are a variety of other data compliance regulations that need to be considered like:
- General Data Protection Regulation (or GDPR)
- Payment Card Industry Data Security Standards (or PCI-DSS)
- Sarbanes-Oxley Act of 2002 (or SOX)
- Cybersecurity Maturity Model Certification (or CMMC)
- HITRUST
Making sure you’re compliant on your own can be a huge headache. And, if you make a mistake, then you could face heavy fines.
Luckily, IT services can make sure that any data your company is handling is compliant with these regulations.
Need Managed IT Services? Let Truit Help You
We hope this article helped you learn why in 2022 it’s typically better to outsource your IT services.
As you can see, managed services are the perfect solution whether you’re a large corporation that wants to maintain an internal team or a small business.
Sadly, not all outsourced IT services are created equally. To avoid problems like inexperienced employees, language barriers, and expensive prices, hire a provider like Truit.
We have over twenty years of experience in the IT industry which gives us the know-how to help you. So, explore our Washington service locations to get the IT help you deserve.